Quality policy

Quality policy

The quality of our products must meet all specific requirements, such as legal provisions in force, clients' requests, as well as the food safety rules. Our products are produced and delivered under controlled and constantly checked conditions in order to meet all requirements (product safety, quality, legality, processing and handling processes). We are trying to meet all our collaborators and consumers' expectations.

Our colleagues perform their activity by complying with the regulated production process, hygiene practice, food safety provisions, the environment provisions so that our products can be safely consumed and meet all our customers' expectations.

Our company makes all efforts to maintain its reputation obtained with the quality of our products, with keeping and spreading the quality, with the improvement and continuous freshening of the connection between quality and image. This thing can be made only if each employee of our company is fully responsible. For this, those who participate to the production process are involved in the discussions concerning the changes required for the quality improvement and afterward we evaluate their observations. For the effective performance of the system, each employee has a personal responsibility.

Our company supports and propagates sustainable thinking and strives to an economical and environmentally friendly functioning, contributes to the improvement of social conditions, and our employees perform their daily activity by complying with these principles.

In order to achieve our goals, we need a good communication between employees,the  professional training of employees relevant to the application of the system both in theory and in practice.

The training of our employees is provided by the participation to professional training courses, with the help of which they acquire a comprehensive overview of market requirements and technical and technological innovations. All these form the basis of development.

Each employee must be open and receptive to all customers' comments on the quality of products and their habits. Our goal is to respect and take into consideration the health, interests and wishes of our consumers; for this we keep a close relationship with them so that we can continually inform about their requirements and expectations, to win and keep their confidence, thus we fulfil our own goal.

Another primary point of view is to maintain the market leadership role and to continuously improve the quality. The fundamental condition of a successful market participation represents the production of quality products, seriousness as well as an ethical business conduct, for which each employee must assume responsibility. For achieving excellent quality, our goal is the continuous supervision of our suppliers and subcontractors, as well as their integration in the continuous development through proper communication. The constant quality of our products is guaranteed by Fornetti trademark.

Quality is not a purpose but it is the most important asset.

The foundation of our company competitiveness is the appreciation of our customers. We strive that our productive way of thinking and sense of responsibility become a day-to-day practice at all levels of our company. For achieving these goals, we felt the need of implementing, documenting and applying the IFS Food and FSSC 22000 food safety system.    

Day by day almost 2 million people consume the products of Fornetti. Adapting to the needs of our customers we place emphasis on the continuous renewal of our range of products.
The franchise system of Fornetti enables you to safely extend the product range of your existing store with a small investment, or to start a new, profitable business.
The result of the carefully selected materials and the high quality of the raw ingredients - is the healthy product.